To our dear customers,
we offer you 2 years warrant for our irons. ( ghd , chi )
We offer you 1 year warrant for other brand irons
Fault GHD/CHI Processing:
1).If using less than 1 month, its broken and non-artificial damaged.
Please carefully package and send it to us (Only the GHD/CHI machine, box not included) and we will replace you new ones as soon as we get it.
2).If its not new and its in the 2 years warranty.
a. We will repair for you.
b. If you need new irons (without box), you must pay half of the total unit price.
c. Mostly of GHD boxes with manual are 4.5usd/set, if you need.
d. Mostly of CHI boxes with manual are 0.62usd/set, if chi bag is about 1.5usd/set.
3) If you have 1 fault CHI, dont urgent to send to us. When you find 5 faults at hand, you send to us together, we will send you 6 CHI, there will be 1 CHI free for you, but the shipping cost of free gift should be charged by you.
About the shipping for the faults:
--The shipping from you to us: you should pay.
--The shipping from us to you: if you want to place new order, we will pay the shipping for the replaced. If you won’t place order any more, you have to pay the shipping for the replaced irons.